ROSE HOME FASHION PROMISE

We want the best for our customers, so we're offering 100% Satisfaction Guaranteed on your entire shopping experience with Rose Home Fashion ! Read about our service guarantees below.

Shipping
If you do not receive your order within the estimated delivery time, please contact our Customer Service Team. Lost shipments will be reshipped to you without extra handling or shipping fees. You don't need to pay for any insurance.

For more information on shipping and estimated delivery times, click here

Easy Returns and Exchanges
If you're dissatisfied with a purchase from Rose Home Fashion, you can send it back to us within 30 calendar days for an exchange or return. Your satisfaction is our concern, so if for any reason you're unhappy with a product, you can talk to us.

Click here for more details on returns and exchanges.


Refund
We issue refunds in your original payment method or store credit based on your preference. 

To contact our Customer Service Team about refund or a store credit refund, please send your Order Inquiry#Your Order Number to cs@rosehomefashion.com to ensure a timely reply.

Customer Service
Our Customer Service Team is always ready to assist you with any questions or concerns. We're sometimes busy, especially during peak shopping seasons, but if you send us an email, we'll reply within 1 business days. 

To contact our Customer Service Team, please send your Order Inquiry#Your Order Number to cs@rosehomefashion.com